First Aid
Quick and easy solutions to some of the problems encountered when connecting digital audio equipment.

By Eddie Ciletti

  In June, I provided an overview of analog interface problems. The short story is that hums, buzzes and RFI/TVI are pin1 issues. Trace what happens to the shield connection, no matter whether it is XLR pin-1 or the sleeve of either a ¼ inch or RCA jack. A device's sensitivity to the aforementioned (common mode) interference is easily resolved by making sure shield directly goes to chassis and not by any other route.

Bad analog gear hums when it is unhappy, an annoying but useable gray area. Digital audio is more black and white—it either works or it does not—a journey to the gray meaning big trouble. Nothing is more disruptive than digital confusion at 0 dB-FS. Like analog, glitches can be correlated to power-related noises infiltrating data transmission—digital is just a little harder to troubleshoot because there are no hums and buzzes to provide advance warning.

Fixing a digital problem starts with a call to the manufacturer, but in order to be taken seriously, the installer or technician must invest a considerable amount of time for troubleshooting, comparative analysis and documentation as well as tools and test equipment.

As a rule, digital gear is more immune to noise than some analog gear. The same rules regarding the pin-1 issue apply and are more strictly adhered to in the digital domain. Fiber-optic I/O does not eliminate the potential for common-mode interference because it is rarely used as the sole I/O connection. Noise entering the system via copper can contaminate the fiber receiver's amp. So much for galvanic isolation.

System testing
Test equipment is not cheap, and with modern technology, it does little more than confirm the suspicion of guilt. There is little that we can do to fix hardware or software problems as they affect digital I/O or the analog I/O via converters. That is why, in the coming months, test equipment will be acquired to answer some of my own questions and, hopefully, some of yours. Tests will include creating hostile environments to determine the window of tolerance of good and bad gear plus monitoring status flags to determine if all of a product's data stream components are in agreement.

Send e-mail to edaudio@tangible-technology.com detailing the products that interface well along with those that do not, and I will attempt to collect schematics of receiver circuitry for comparison purposes. Please include documentation if you have already initiated a dialog with product support personnel. Manufacturer cooperation is not only encouraged, but will also be essential to this process, especially if there are fixes for known problems that need to be distributed. The same offer goes out to IC manufacturers. Perhaps together we can resolve some issues.

Tracking down and resolving interference is a party compared to the issues raised by golden-ear types who claim the ability to hear cable and other forms of clairvoyance. Incidentally, you will find a do-it-yourself jitter test in "DIY Jitter Test," page 56. Now, do not get me wrong. I applaud people with keen, well-trained ears, but let's put the cart behind the horse.

Building a digital converter is not only about the A-to-D and D-to-A, but also all of the stuff in between. In interviews with several manufacturers, I have been told that digital receiver circuitry is the primary cause of unhappiness. Add bad (long-distance) cabling and a hostile environment for a deadly combination, certainly more challenging than interfacing two analog devices with pin-1 issues.

Even some well-bred digital converters can suffer from poor receiver implementation, serving as a form of test equipment by way of their own narrow window of tolerance. Fixing a digital problem starts with a call to the manufacturer, but in order to be taken seriously, the installer or technician must invest a considerable amount of time for troubleshooting, comparative analysis and documentation as well as tools and test equipment. That is quite an amount of work just to get the right people to listen, but it is worth it if the manufacturer takes your lead or, worst case, you learn what gear not to use on a future installation.

One of the obstacles to resolving highly technical issues regards the location of the brain trust. Some products are developed by geeks for hire, others in-house and many out of this country. Bringing the team back for another round requires an acknowledgement of the numbers—good sales (past) and the promise of continued strong sales (future). Product life is short; quite often, the best we can hope for is a fix in the next product cycle. I have often suggested that user-groups band together and offer the manufacturer money to implement common goals. To my knowledge, no one has ever pursued this line of thought.

Trickle up
There was a time when advances in professional technology trickled down into consumer toys. That is not always the case today. Case in point is the 24 bit converter. The rule-of-thumb formula for turning bits into dynamic range is N bits times 6 dB. Hence, 16 bits × 6 dB = 96 dB, 20 bits × 6 dB = 120 dB, and 24 bits × 6 dB = 144 dB. Look at most mic preamp specs and you will see that the best analog can do is 130 dB. How can digital do better? The truth is that it cannot.

The bottom line is that achieving 20 good bits would be just fine, and that is more or less what happens when building a 24 bit converter from off-the-shelf parts. The built-in converters in mass-produced products deliver somewhere between 16 bits and 20 bits, while the better stand-alone converters deliver about 21.5 bits. Nearly all manufacturers are using the same parts, the differences being due to such tangibles as component selection and support-peripheral design plus such intangibles as component selection, circuit board layout, ground implementation and their effect on common mode (pin-1) noise rejection.

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Reprinted with permission from Sound&Video Contractor Magazine, July, 2000
2000, Intertec Publishing, A Primedia Company All Rights Reserved